❓ Frequently Asked Questions (FAQs)
1. What areas do you serve?
We proudly serve Houston and Dallas surrounding communities. We’re always expanding — reach out to see if we serve your location.
2. Are your officers licensed and trained?
Yes. All of our officers are licensed through the Texas Department of Public Safety (TXDPS). We provide Level 3 and Level 4 certified officers, many of whom also hold a License to Carry (LTC) and are trained in taser deployment, OC spray, handcuffing, and baton techniques.
3. Do you provide both armed and unarmed services?
Absolutely. We tailor our protection to your environment and risk level. Whether you need discreet unarmed presence or highly visible armed protection, we’ll develop the right security plan for your needs.
4. What types of clients do you work with?
We serve a wide range of clients including:
• Churches & faith-based organizations
• Apartment complexes & HOAs
• Event planners & private venues
• Executive clients & families
• Commercial & retail properties
• Emergency / short-notice requests
5. Can I hire you for one-time or short-term coverage?
Yes. We offer flexible coverage options — from single-day events to overnight shifts or emergency call-outs. We also offer ongoing patrol contracts and long-term standing post security.
6. Do you offer same-day or emergency coverage?
We do our best to accommodate urgent requests depending on availability. If you’re experiencing an immediate security concern, call us directly at (832) 523-8473 to check our rapid response availability.
7. Are your officers respectful of religious and cultural environments?
Yes — respect and discretion are core to our mission. As a faith-led company, we understand the importance of sensitivity when working in houses of worship, family events, or culturally significant environments.
8. How much do your services cost?
Pricing depends on factors like service type, number of officers, risk level, location, and hours needed. We offer custom quotes after a quick consultation. Contact us to receive a tailored proposal for your needs.
9. Can you provide uniforms or plainclothes officers?
Yes. We can deploy officers in full professional uniform, branded Restored Hope gear, or discreet plainclothes attire for executive protection or sensitive assignments.
10. What makes Restored Hope Security LLC different from other companies?
We are not just another security firm — we are faith-driven, mission-focused, and personally invested in the safety of our clients. Our founder, Brandon Long, built this company with a calling to serve, restore peace, and lead with integrity. We treat your safety like our own.